Questions,
answered.
Everything people ask before and after they sign up. Still stuck? Contact us.
Getting started
Do I need to connect my bank?
No. You add expenses yourself, which takes a few seconds, and Tallyhive never touches your bank account or card details.
Is there a mobile app?
The web app is available now. iPhone and Android apps are in development. The web app works in any browser, on a phone or a laptop.
How long does setup take?
Setup is short. You pick a currency, the categories you use, the people you spend on, your income sources and banks. Every step can be skipped and changed later.
Which currencies can I use?
50 of them, including Rs, AED, SAR, USD, GBP and EUR. Pick one during setup or change it in Profile. Amounts you already entered are not converted.
Can I track spending for each family member?
Yes. Add the people in your household and choose who each expense was for. Budgets, filters and the dashboard can all be broken down by person.
Do I need an internet connection?
Yes. Your entries are saved to your account as you go, so they are there on every device you sign in on.
Budgets and spending
Do I have to set up the budget every month?
No. Copy any earlier month's plan in one tap and adjust only what changed.
Can I attach receipts?
Yes. Attach a photo or PDF up to 10 MB to any expense or income. Files are stored privately and open only for signed-in people with access to that profile.
Is there a dark mode?
Yes. In Profile, choose Light, Dark or follow your device setting.
Loans
How are loan payments counted?
Paying a loan is an expense, shown in Expenses with a Loan tag. Money paid back to you is income, shown in Income. The amount you hand over or receive when the loan starts is not counted.
Do loans affect my budget?
No. Loan payments never count against budget lines, so a large installment does not make a category look overspent. They do count in Cash flow.
Does the app send WhatsApp messages for me?
No. Review reminder shows the message, and Open WhatsApp or your email app opens it ready to send. You read it, change it if you like, and send it yourself.
Business
Can I track my business too?
Yes, on Pro. Add a business profile and it gets its own dashboard with sales, costs, profit, bank and cash accounts, invoices and staff salaries, all kept apart from your household. See business profiles.
Can my staff or partner sign in?
Yes. Invite them to the business profile with a role: co-owner, can add, or view only. They see only that business, never your household. How many people you can add depends on your plan.
Your data and account
Who can see my data?
Your entries are private to your account unless you use a sharing or team feature. Someone you share one loan or one person with can only view that item. A business team sees what their role allows. Your data is never sold or used for advertising. See the security page and the privacy policy.
Can I get my data out?
Yes, any time, on every plan. Profile, then Your details, then Your data gives you a spreadsheet of your expenses and a full copy of everything.
Can I delete my account?
Yes. Profile, then Delete account removes your login, your entries and your attached files permanently.
Plans and payment
Is there a free plan?
Yes. The Free plan covers everyday tracking. Paid plans raise the limits on loans, saved reports, people and history. See pricing.
What happens when a trial ends?
Your account moves to the Free plan. Nothing is deleted. Free limits apply again: for example, months older than the Free history limit are hidden from view until you upgrade.
How do I pay?
Online payment is coming soon. Until then, request an upgrade from inside the app and we will set it up for you.